Good products come from thoughtful design, careful material selection, meticulous assembly, and thorough testing. At HumanWare, our goal is to ensure an optimal user experience.
Durability in action
HumanWare products are built to last. They can be bumped, scraped, dropped, or left outdoors. HumanWare’s team tests every product from the prototype phase to ensure they work properly.
Thoughtful design and materials
Our design process begins with careful consideration of transportability, ergonomics, and durability. The HumanWare innovation team has years of experience, ensuring that the products are reliable, durable, and easy to use, maintain, and repair.
Comprehensive testing procedures
HumanWare rigorously tests products for:
- Electrical components
- Drop (shock) resistance
- Humidity (outdoor use/extreme conditions)
- Cold (battery durability)
- Button durability
Standing out from the competition
HumanWare products have unique features, like instant power-up and anti-glare coating on lights.
The HumanWare Care Plan
HumanWare is known for its top-quality assistive technology, but did you know about our excellent care plan? It offers many benefits to ensure a worry-free experience for our users. Since our clients rely on their devices daily, we understand how stressful it can be to be without them.
Our care plan gives you peace of mind by making everything simple and stress-free:
- It covers one user damage event, including mishaps like dropping the device.
- If a repair takes more than 5 days, we ship a loaner device within 48 hours.
- All care plans include an annual braille display cleaning to help maintain your device.
- Unlike other plans that cover batteries for only 90 days, ours extends battery coverage for up to two years and includes accessories.
Partners’ feedback has been extremely positive, with 85% of customers responding favorably to HumanWare’s care plan!
